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Black Mountain AI

Our work

We have written strategy, built systems and trained staff across all three sectors.

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Not-for-profitHands Across Canberra

Giving charity CEOs the confidence to use AI properly

Charity chief executives were being asked to make decisions about AI without the grounding to make them safely. We ran capability workshops with CEOs across the Canberra community sector on where the ethical and legal lines sit, and where AI can improve the services they deliver.

We aimed it at the people making the decision
CEO-levelWe aimed it at the people making the decision
We grounded it in their actual obligations
Ethical & legalWe grounded it in their actual obligations
We delivered it across organisations at once
Sector-wideWe delivered it across organisations at once
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PrivateDirect Couriers

Cold chain monitoring, reporting and alerting, built at speed

A national courier business needed visibility over temperature-controlled freight: continuous monitoring, reporting its customers could rely on, and alerting that reached someone while the load could still be saved. We used AI-accelerated development practices to build it in a fraction of the usual timeline.

We went from start to a working system in weeks
WeeksWe went from start to a working system in weeks
Monitoring runs across temperature-controlled freight
ContinuousMonitoring runs across temperature-controlled freight
Alerts arrive while a load can still be saved
Real-timeAlerts arrive while a load can still be saved
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GovernmentDepartment of Home Affairs · Australian Border Force

A whole-of-department AI Strategy, built on four pillars

A department operating at national scale needed an AI strategy that could satisfy its executive, its assurance functions and the public interest at once. We delivered a four-pillar strategy covering 2026 to 2029, linked end to end from mission risk through to costed milestones with named owners.

We advanced all four pillars in parallel
4 pillarsWe advanced all four pillars in parallel
We scoped, costed and assigned each milestone
18We scoped, costed and assigned each milestone
The roadmap sequences the investment
2026 to 2029The roadmap sequences the investment
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Insights

We write about the questions clients keep asking us.

The white papers go further on governance, evaluation and getting a pilot into production.

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White paperAug 2026 · 6 min read

Evaluating AI systems in the public sector

If you cannot say how often a system is right, you cannot deploy it responsibly or maintain it. This is a practical guide to building the evaluation suite that makes public sector AI defensible.

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Contact

Tell us what you are trying to do and we will tell you whether AI helps.

If AI is the wrong tool for your problem we will say so, and we will explain why.