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Black Mountain AI

Case studies

This is work we are able to describe.

Some of what we build sits inside environments we cannot write about, so these are the engagements where we can give you the detail.

Not-for-profitHands Across Canberra

Giving charity CEOs the confidence to use AI properly

Charity chief executives were being asked to make decisions about AI without the grounding to make them safely. We ran capability workshops with CEOs across the Canberra community sector on where the ethical and legal lines sit, and where AI can improve the services they deliver.

We aimed it at the people making the decision
CEO-levelWe aimed it at the people making the decision
We grounded it in their actual obligations
Ethical & legalWe grounded it in their actual obligations
We delivered it across organisations at once
Sector-wideWe delivered it across organisations at once
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GovernmentBMAI Education Program

Building AI capability at two scales: the enterprise and the community

Policy does not make people AI-capable. We pair whole-of-agency sessions that reach everyone with a small, open Canberra practitioner community co-founded with an Australian university, because confidence is built by trying things rather than by reading guidance.

One agency heard the same message at once
Whole-of-staffOne agency heard the same message at once
The partnership keeps sessions evidence-based
UniversityThe partnership keeps sessions evidence-based
AI in the Shadows meets regularly in Canberra
~30 peopleAI in the Shadows meets regularly in Canberra
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PrivateDirect Couriers

Cold chain monitoring, reporting and alerting, built at speed

A national courier business needed visibility over temperature-controlled freight: continuous monitoring, reporting its customers could rely on, and alerting that reached someone while the load could still be saved. We used AI-accelerated development practices to build it in a fraction of the usual timeline.

We went from start to a working system in weeks
WeeksWe went from start to a working system in weeks
Monitoring runs across temperature-controlled freight
ContinuousMonitoring runs across temperature-controlled freight
Alerts arrive while a load can still be saved
Real-timeAlerts arrive while a load can still be saved
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GovernmentDepartment of Home Affairs · Australian Border Force

A whole-of-department AI Strategy, built on four pillars

A department operating at national scale needed an AI strategy that could satisfy its executive, its assurance functions and the public interest at once. We delivered a four-pillar strategy covering 2026 to 2029, linked end to end from mission risk through to costed milestones with named owners.

We advanced all four pillars in parallel
4 pillarsWe advanced all four pillars in parallel
We scoped, costed and assigned each milestone
18We scoped, costed and assigned each milestone
The roadmap sequences the investment
2026 to 2029The roadmap sequences the investment
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Your turn

If your problem looks like one of these, tell us about it.

We will be straight with you about whether AI fits and what the work would take.